Frequently Asked Questions

Get answers to the most popular questions we get. If you still have a question about our services or properties, please don't hesitate to contact us.

  • 1. When can I schedule a showing?

    Please contact us to schedule a showing. Please list the dates and times that work best for you and we will do our best to accomodate your schedule.

  • 2. Who needs to fill out an application?

    Any adult over the age of 18 will fill out an application.  We do not charge an application fee.

  • 3. Do you run background checks?

    Yes. As part of your rental application, we reserve the right to requesting background checks from TransUnion that include a criminal, eviction, and credit history.


    If you have any concerns about what may be on the background check, please discuss this with us.

  • 4. Do you require a security deposit?

    Yes. The amount varies per rental and must be paid at time of lease signing.

  • 5. How long is the lease term?

    Leases normally run for one year June to May, sometimes with an option to renew if in good standing and condition.  

  • 6. How quickly can I move in?

    Normally, we will work to get you moved in according to the timeline in early June. However, please realize that prior tenants have until the end of May to move out. We must allow time to make needed repairs, updates and cleaning before you move in.

  • 7. What does the tenant portal do?

    The Tenant Portal is an online tool provided for you at no cost. You will be able to:

    1. Pay your rent online.
    2. View your previous and upcoming payments.
    3. Add your renter's insurance information (if needed).
    4. Submit and track maintenance requests.
  • 8. Why should I rent with you?

    All properties are clean and well maintained.  A place you would be happy and proud to live in.

  • 9. If something is broken, will you fix it?

    We will always fix everything that is our responsibility as outlined in your lease agreement. 


    If there are any damages that are not covered, please let us know and we may have a contractor that we can recommend.

  • 10. How often is rent due and how can I pay it?

    Rent is due monthly on the 1st of each month. 


    Depending on the property, you may be able to pay rent automatically online through credit card, debit card, or ACH (eCheck wire transfer).


    One-time payments may also be available in your tenant portal. 


    If ACH is available, the money will not leave your account immediately, so you will need to leave the balance in the account until the process is completed. 


    Alternatively, you can drop off or mail a personal check, certified check, or money order to our office at any time.

  • 11. How do I access my Tenant Portal?

    If the tenant portal is enabled for your property, you will receive an automated invitation to your email. You can also click here to watch a video on using the portal.

Have more questions? Contact us today.

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